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'Please listen carefully as our menu has recently changed...'

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.

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Verboticisms

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Vexchange

Created by: Nosila

Pronunciation: veks chaynj

Sentence: When Rory got the usual runaround on the voice-activated system of his telephone provider, he went crazy pushing numbers, trying to connect to the complaint department. He figured that this was their main vexchange and it took him 20 minutes of phone aggro before he was finally cut off. It is just as well that he did not reach a real human voice, as he would then have discovered that the agent worked half a world away and spoke English he had just learned in the past 6 months!Ma Bell was now Ma Dumbbell in his books.

Etymology: Vex (cause annoyance in; disturb, especially by minor irritations)& Exchange (a workplace that serves as a telecommunications facility where lines from telephones can be connected together to permit communication)

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Vexmail

Created by: Nosila

Pronunciation: veks mayl

Sentence: When Bruce tried calling the phone company to extend the minutes on his phone, he had to go through no less than 20 prompts of vexmail to reach the person he needed. By that point the call was moot because he had stomped his phone in an act of cellacide and put it into receivership.

Etymology: Vex (irritate, annoy) & Voicemail (automated phone message system)

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Voicejail

Created by: mikewhite

Pronunciation: voice-jail

Sentence: can I add a sentence for voicejail later?

Etymology: voice+jail: wordplay on voice+mail

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COMMENTS:

like this word...describes it perfectly!! - mweinmann, 2009-05-20: 08:43:00

Great word, mike...yes, please make a sentence, you know you can! - Nosila, 2009-05-22: 12:10:00

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Callnundrum

artr

Created by: artr

Pronunciation: kôlnəndrəm

Sentence: When Geoff had an issue with his computer he decided to call the customer service hotline. What started as a good idea quickly turned into a callnundrum, a virtual quagmire of button-pushing choices. Like a digital tar baby, every touch of the keypad took him deeper into the morass. Just when he was about to climb out of the entanglement by hanging up, he broke through to a live human being. Geoff's elation was immediately dashed when the service rep, who insisted his name was Charlie, seemed to have trouble understanding even the simplest question. He suspected that Charlie's company-issued Rosetta Stone CD was still in the CD tray.

Etymology: call center (an office set up to handle a large volume of telephone calls, esp. for taking orders and providing customer service) + conundrum (a question asked for amusement, typically one with a pun in its answer; a riddle)

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Voicedeactivation

Created by: EmSheMe

Pronunciation:

Sentence:

Etymology:

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Discontention

Created by: mweinmann

Pronunciation: dis - con - ten - shun

Sentence: There was a tremendous amount of discontention as Lyle continued to scream and pound the phone on the table; even after the automaton had disconnected the call. Lyle was convinced that the automated voice had become angry and annoyed with his yelling and "hung" up on him....which made him even more riled up. He wondered how he could ever get revenge on the digitalmoron. It was indeed the winter of his digital discontent and disconnect...

Etymology: disconnection (Unexpected termination of a telephone connection) --> discontent (dissatisfaction,longing for something better than the present situation) --> tension (a balance between and interplay of opposing elements or tendencies,a state of mental or emotional strain)--> contention (controvery,a contentious speech act, In packet mode communication networks, contention is a condition that arises when two or more data stations attempt to transmit at the same time over a shared channel):)

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Voicemenumania

Created by: abrakadeborah

Pronunciation: Vois-men-u-man-e-uh

Sentence: Ted Textired was fed up with the voicemenumania of the length of time he spent to get to one person on his telephone!

Etymology: Voice:The sound produced by the vocal organs of a vertebrate, especially a human. (or computer generated voice)A sound resembling or reminiscent of vocal utterance. Menu:A list of available options. Mania: An excessively intense enthusiasm, interest, or desire; a craze. Voicemenumania:Taken in part from voice and menu to be voicemenu as in a recorded phone prompting and added mania to show the irration of using prompts to get through on a phone call that used to be simple... What happened to,"Hello this is____ may I help you?????"

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Oblivicurse

Created by: pieceof314

Pronunciation: uh-bliv-eh-kers

Sentence: Jonesy had a secret life. Under the happy facade or bubbliness and congeniality, she was really a curmudgeon and a misanthrope. She was a call center operator script engineer. She was responsible for the impossible recursive loop design that would often frustrate callers. With each possible combination, she would oblivicurse the respondant with a multitude of irrelavent, ambiguous and time consuming questions that would often lead the person back to the beginning. With this, she would sit down and smile darkly.

Etymology: Oblivion + Curse

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COMMENTS:

Like that one, pieceof314...I just knew those IT types belonged to convens and every company has them! - Nosila, 2008-04-14: 19:43:00

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Helpwhine

artr

Created by: artr

Pronunciation: helpwīn

Sentence: Most every company has some version of a helpwhine. If you can push the right buttons, you are allowed to vent your frustrations to somebody who may or may not care what you have to say — somebody who may or may not speak discernible English. This assumes that you are ever able to find that lone human in the maze of options. ”Your Call is very important to... click”.

Etymology: help (assist) + whine (a feeble or petulant complaint)

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COMMENTS:

Dead on! - catgrin, 2010-06-21: 05:49:00

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Comments:

Verbotomy Verbotomy - 2008-04-14: 00:01:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

Jamagra - 2008-04-14: 07:25:00
I miss silveryaspen.

Mustang - 2008-04-15: 03:35:00
Where did silveryaspen go?

Verbotomy Verbotomy - 2008-04-15: 16:59:00
Silveryaspen has retired from active duty. But I am sure she is still creating Verboticisms in her head and saying wonderful things about all the Verbotomy Writers! ~ James

Mustang - 2008-04-16: 06:26:00
She is missed. She did indeed say some very nice things about Verbotomizers.

Verbotomy Verbotomy - 2009-05-20: 00:00:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

readerwriter - 2009-05-20: 07:52:00
How long is summer vacation? Just trying to make plans...

Verbotomy Verbotomy - 2009-05-22: 08:24:00
We work flex hours, so it is variable. I will send out an announcement when we start anew. ~ James